James Polinsky

James Polinsky is the Director of Customer Service at Highmark Health, a position they have held since 2025. Previously, James worked as the Associate Director of Customer Service at Luminare Health and held several managerial roles in patient access and customer service at organizations like Lancaster General Health and Vanguard. They began their career as an Account Executive for the United Way of Southeastern Pennsylvania and have consistently contributed to improving customer relations and service standards throughout their career. James is currently pursuing an MBA in Management at Drexel University and holds a BA in English from St. Joseph's University.