Lacey Parsons

Lacey Parsons is a seasoned professional in client management with extensive experience in the healthcare industry. Currently serving as the Director of Client Management at Highmark Health since March 2020, Lacey focuses on strategic activities for client retention and growth, while motivating sales personnel to achieve corporate objectives. Prior roles at Highmark Inc. include Senior Client Manager, where Lacey excelled in client retention and profitable growth through data analysis and strategy development, as well as Client Manager, overseeing a portfolio of large employer groups. Additional experience includes supervisory responsibilities in the Federal Employee Program and a foundational role as an Internal Sales Representative at Blue Cross Blue Shield, facilitating customer interactions for health insurance purchases.