Lori McDonald

Lori McDonald, CPC, CRC is a Senior Quality Improvement Specialist at Highmark Health, where they have been analyzing medical documentation and identifying chronic conditions for Medicare patients since 2017. They apply Hierarchical Condition Categories (HCC) guidelines and ensure compliance with coding standards. Prior to this role, Lori gained experience as a Dietetic Technician in various healthcare settings from 2000 to 2014 and worked as a Patient Access Representative at UPMC. Lori earned an Associate's degree in Dietetics/Dietitian from the Community College of Allegheny County, graduating with a 3.5 QPA in 1998.