Richard Watson has extensive experience in product management and project leadership within the healthcare sector. Currently serving as a Product Manager at Highmark Health since January 2022, Richard drives product vision and advocates for customer needs, managing the product development lifecycle and facilitating agile ceremonies. Prior to this role, Richard held various positions at Highmark Blue Cross Blue Shield of Western New York, including Product Manager II and Project Manager II, where responsibilities included leading product strategy, conducting market analysis, and overseeing product development to enhance customer satisfaction. Richard's earlier experience includes implementing complex projects at WTW and leading healthcare facility accreditations at Axiom Integrated Services. Richard holds a Bachelor of Science in Commerce: Management from Niagara University and a Master of Business Administration in International Business from Webster University.
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