Ruoxi (Crystal) Qi, Ph.D., serves as the Product Experience Research Manager at Highmark Health since March 2024 and previously held the position of UX Researcher at NextGen Healthcare from September 2022 to December 2023, where responsibilities included leading mixed methods research projects and AI research initiatives to enhance user experiences in digital health products. Prior experience includes working as a UX Researcher at iMiracleProject, focusing on website redesign for non-profit engagement, and extensive research at The Ohio State University as a Consumer Researcher and Ph.D. Candidate. Ruoxi has a strong background in consumer behavior research, statistical analysis, and teaching, having mentored over 250 students and contributed to peer-reviewed publications while working in academic environments. Educational credentials include a Ph.D. in Consumer Sciences from The Ohio State University and a Master’s degree in Hospitality Administration/Management from California State Polytechnic University-Pomona.
This person is not in the org chart
This person is not in any teams
This person is not in any offices