Stacy Byers is a seasoned professional with extensive experience in customer experience, digital strategy, and human-centered design within the healthcare industry. Currently serving as the Senior Vice President of Experience, Design & Digital at Highmark Health since January 2018, Stacy leads a team to enhance customer and clinician engagement through innovative solutions and digital experiences. Previous roles at Highmark Health include Vice President of Customer Experience and Vice President of Digital Strategy, focusing on transforming healthcare journeys and executing enterprise digital visions. Additionally, Stacy has significant experience at Highmark Inc., where leadership spanned various digital strategy and user experience roles. Earlier professional endeavors include teaching positions at the International Poetry Forum, Clarion University, and ARIN Intermediate Unit, complemented by advanced degrees in English from Carnegie Mellon University and PennWest Clarion.
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