Todd Barnett is a customer insights leader with over 15 years of experience in driving cross-functional teams to translate customer feedback into measurable business outcomes. Currently serving as a Senior Product Manager at Highmark Health, Todd previously held positions at Grainger, Microsoft, and DICK’S Sporting Goods, achieving significant customer satisfaction gains and influencing millions in annual revenue. Known for developing Voice of the Customer (VoC) programs and integrating various analytics platforms, Todd specializes in turning complex data into executive-ready narratives. Todd earned an MBA in Marketing from the University of Pittsburgh Katz Graduate School of Business and a BS in Business Management from Saint Vincent College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices