William Hales is the Senior Network Operations Manager at Highnote, bringing extensive project management expertise in the Technology and Payments industries. Previously, they served as a Senior Manager at Visa, overseeing digital initiatives and the Visa Token Service implementation. Their earlier roles include Project Coordinator at MultiLing, Project Manager at Galileo Processing, and IT Project Manager for The Church of Jesus Christ of Latter-day Saints, where they led IT implementations across multiple countries. William holds a Bachelor’s Degree in Computer Information Technology from Brigham Young University - Idaho and an Associate’s Degree from Central New Mexico Community College.
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