Chirag Arora is a Principal Analyst at HighRadius since July 2021, specializing in establishing and managing NPS and CSAT processes, leading Weekly Business Reviews, and facilitating executive client relationships. Previous roles at HighRadius include Senior Analyst, where Chirag developed customer satisfaction systems and dashboards, and Associate Business Analyst, focusing on project management systems and performance measurement. Prior experience includes web design for Casports.in and founding a clothing brand, THE VOGUE STREETS. Chirag holds a Bachelor of Technology in Artificial Intelligence from Chandigarh University, completed in June 2022.
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