Vivek Mittal possesses extensive experience in customer operations and technical roles, currently serving as AVP of Customer Operations at HighRadius since October 2021, after advancing through positions including Senior Director and Associate Director of Technical Operations. Prior to HighRadius, Vivek held various positions at IBM from September 2007 to October 2021, including Senior System Analyst with significant contributions to API microservices, big data technologies, and consulting for optimal business solutions. Educational qualifications include a PGDIT in Information Technology from the Indian Institute of Technology, Kharagpur, and a B.Tech in Electronics & Instrumentation from Uttar Pradesh Technical University, Lucknow.
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