Tamila Robertson

Tamila Robertson has extensive experience in the healthcare industry, primarily focusing on claim configuration and business analysis. Tamila has worked for various companies, including HighRoads, New Directions Behavioral Health, The Trizetto Group, Inc, Delta Dental, Blue Cross Blue Shield of Idaho, and CareFirst BlueCross BlueShield.

At HighRoads, Tamila currently holds the position of Product Owner, starting in 2022.

From 2016 to 2022, Tamila worked at New Directions Behavioral Health as a Senior Claim Configuration Business Analyst. In this role, they were responsible for configuring new products and provider contracts using the FACETS system. Tamila successfully implemented a new claims processing system with a 99% error-free processing rate on its first day. During their time there, they directed configuration activities and served as the database owner of the configuration environment.

Prior to that, from 2006 to 2021, Tamila worked at The Trizetto Group, Inc as a Business Configuration Analyst. Their main responsibilities included analyzing new functionality within the FACETS system, gathering business requirements for mapping routines, redesigning workflows and processes, and configuring provider contracts and pricing methodologies. Tamila also developed solutions for problematic pricing agreements and performed quality assurance on custom calculation routines.

Tamila's earlier experience includes roles at Delta Dental and Blue Cross Blue Shield of Idaho, where they worked as a Business Analyst and Lead Business Analyst, respectively. Tamila was responsible for configuring dental claims processing systems and determining new emergency room claims processes.

Before moving into business analysis roles, Tamila worked as a Claims Examiner from 1998 to 2003 at CareFirst BlueCross BlueShield. During that time, they played a key role in developing the Dental Coding Manual and provided expertise in operational changes and problem-solving.

Overall, Tamila Robertson's work experience demonstrates their expertise in claim configuration, business analysis, and process improvement within the healthcare industry.

Tamila Robertson attended the University of Phoenix from 2003 to 2004, where they pursued a Bachelor of Science degree in Computer Information Technology. Following this, it is unclear when they started and ended their education at the University of Maryland - Dental School as the start and end years are not provided. The degree name and field of study for their time at the University of Maryland - Dental School are also unknown.