Greg Farrell is a seasoned Customer Success leader currently serving as the Senior Manager of Customer Success Management at Highspot. With 14 years of customer-facing experience and 6 years in people management, Greg has a proven track record in driving revenue growth and fostering client loyalty within the B2B SaaS industry. Previously, they held roles such as Team Manager at Similarweb and Senior Director of Client Strategy at PlatformQ Education, where they demonstrated expertise in managing large teams and achieving strategic business objectives. Greg is also pursuing a Bachelor of Arts in Communication and Media Studies at Emerson College.
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