Jacqui Cooper

Jacqui Cooper is a seasoned professional in customer marketing and experience management, currently serving as a Senior Customer Experience Manager at Highspot since September 2021. In this role, Jacqui leads customer marketing initiatives aimed at enhancing customer experience and expanding the Community of Customer Advocates through strategic programs. Previous positions include Associate Director and Senior Customer Marketing Manager at Icertis, where significant contributions were made to customer advocacy and expansion efforts. Jacqui's career also encompasses roles in demand generation and account management at companies such as Vertafore, Yesler, Projectline, Radarworks, and T-Mobile. Jacqui holds a Bachelor’s Degree in Communication and Media Studies from Washington State University.