John Schmidt

John Schmidt is an experienced professional in customer success and technology, currently serving as Team Lead for Customer Success at Highspot since April 2021, where leadership is provided to a team dedicated to supporting SMB and Commercial customers. Prior experience includes roles at Plante Moran as Service Executive and Customer Services Manager, as well as an IT Consultant at Indiana University - Kelley School of Business. Additional experience encompasses a Graduate Assistant position at Indiana University and a Business System Analyst Internship at CNO Financial Group, focusing on application analysis and efficiency. John Schmidt founded Hyred, LLC, a platform connecting college students with local households for task completion, and has developed iOS applications and a dedicated website for the business. Academic qualifications include a Master’s Degree in Information Systems and a Bachelor's Degree in Information Technology, both from Indiana University.