Kat S. is an experienced professional with a strong background in technical support and customer service. Currently serving as Technical Support Lead at Highspot since October 2020, Kat has progressed through various roles including Technical Support Specialist III, II, and I. Prior experience includes a role as Customer Support Engineer at Bill4Time and Customer Experience Lead at Pacsafe. Kat also held the position of Customer Engagement Lead at MessageYes, where responsibilities included providing technical support and curating music selections for a vinyl subscription service. Additional experience includes roles as Senior Buyer at Buffalo Exchange, Retail Store Manager at Zia Record Exchange, and a Work Study Student position at NatureServe, contributing to environmental assessments. Kat S. holds education credentials from UMass Boston and Yavapai College.
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