Malcolm Bissell

Malcolm Bissell is a Customer Success professional at Highspot since October 2023, where responsibilities include supporting over 50 clients, demonstrating software value, conducting check-ins, and optimizing customer experiences. Prior experience includes roles as a Deckhand/Cook for F/V Middleton, where Malcolm contributed to extensive salmon catching and crew management, and as an Invasive Species Field Technician at Diamond Head Consulting Ltd., focusing on the removal and assessment of invasive plants in various municipalities. Additionally, Malcolm worked at Shopify, first as a Policy Operations Specialist overseeing merchant compliance and intellectual property concerns, and previously as a Support Specialist providing technical support to merchants. Earlier experience includes a Product Specialist position at the Australian Boot Company, where Malcolm managed customer service and daily sales. Malcolm holds a Bachelor of Arts in Political Science and Government from The University of British Columbia.