Scott Sinclair is an experienced Customer Success Manager with a proven track record in driving client satisfaction and product adoption across various organizations. Currently serving as a Customer Success Manager - Commercial at Highspot, Scott manages a diverse portfolio of key clients, aligning their goals with the company's capabilities to maximize return on investment. Previous roles include Senior Customer Success Manager - Enterprise at Ten Thousand Coffees and Customer Success Manager II at Benevity, where Scott drove account growth and established trusted partnerships with clients. Earlier experience includes supervisory and technical support roles at Fleet Complete and teaching positions at the Seoul Metropolitan Office of Education. Scott holds a Rotman School of Management and Executive Programs Certificate in Business Administration from the University of Toronto and two degrees from Nipissing University in Education and History.
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