Suchit Pandya is an experienced Customer Success Manager with a robust background in client relations and account management across various industries. Currently employed at Highspot since May 2025, Suchit previously managed client success at Icertis and Recruit CRM, where a strong focus was placed on client onboarding and relationship building. Prior experience includes a Strategic Account Manager role at eClinicalWorks, overseeing a substantial client portfolio and driving customer satisfaction and retention. Earlier positions at Vodafone and Motif, Inc. involved process improvement and team mentoring, showcasing a consistent track record of enhancing operational efficiency and client engagement. Suchit holds a Bachelor of Commerce degree from Gujarat University and has progressively advanced in professional roles, demonstrating leadership and a deep commitment to customer success and satisfaction.
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