Chen Chang

Chen Chang is an experienced professional in AI training and quality operations, having held leadership roles at Google Search Ads where oversight included managing over 150 analysts and 20 quality assurance specialists across multiple international locations. Notable accomplishments include optimizing query-ad alignment, enhancing QA systems for linguistic clarity, and implementing coaching frameworks for consistent annotation processes. Prior experience at LinkedIn involved working with generative AI to refine taxonomy algorithms and improve member-job matching. Additionally, internships at KPMG provided expertise in content design and tax compliance. Chen Chang holds a Bachelor of Science in Linguistics from the University of California, Los Angeles, and has foundational education in Economics and languages.