Mitchell B.

Mitchell B. is an experienced professional currently serving as a Regional Operations Centre Coach & Operator at National Highways since June 2025, following a brief career break. Previously, Mitchell held the role of Regional Operations Centre Coach from June 2022 to April 2025, where responsibilities included mentoring new operators and ensuring their successful onboarding. In addition, as a Regional Operations Centre Operator, Mitchell played a critical role in managing real-time traffic incidents in accordance with the 2004 Traffic Management Act. Earlier experience includes a work placement at AtkinsRéalis in early 2019, providing insight into engineering operations within the highways and transportation sector. Mitchell B. holds a Diploma of Education in Business Administration and Management from Cardiff and Vale College and has completed multiple GCSEs, including Business Studies and ICT, at Risca Community Comprehensive School.