HiJiffy is an innovative solution that centralizes, automates, and measures all hotel customer service activities, integrating innovative technology in a simple, reliable, and robust platform, used daily in more than 1400 hotels, in 30 countries. The hotels using HiJiffy have an average automation rate of 80%, being fundamental in a time when theguest’s contacts are more and more complex. With HiJiffy hotels can ensure that they will have instant replies 24/7 digital.

Hotels & Hospitality

HiJiffy

HiJiffy's headquarters in Lisbon, Portugal

This department focuses on assisting customers with inquiries, troubleshooting issues, and ensuring overall satisfaction with products or services.

Customer Support

This department focuses on ensuring customer satisfaction and fostering strong relationships between the company and its clients.

Customer Success

This department focuses on identifying and pursuing opportunities for business growth and market expansion.

Business Development

This department oversees country-specific strategies and operations.

Country Management

This department provides strategic direction and oversight for the organization.

Executive Leadership

This department manages the onboarding process for new customers, ensuring a smooth transition and engagement with the organization's services.

People (3)

Jobs (0)

Other teams

Customer Success

Business Development

Country Management

Executive Leadership

Onboarding Services