Nigel Richardson

Nigel Richardson has extensive experience in IT technical support, currently serving as a 1st Line Desktop & Mobile Support Technician at Hillarys Blinds since June 2004. Responsibilities include providing technical assistance to over 1,000 internal advisors, supporting Windows 7 and Office, and managing Active Directory. Previously, Nigel worked in a call centre support role where duties encompassed handling customer enquiries, organizing appointments, and ensuring effective communication with field sales advisors. Prior experience includes a position as a Stock & Replenishment Assistant at John Lewis. Nigel holds a degree in Computing and IT from The Open University and an HNC in Computing from Castle College Nottingham.