Benjamin Yu is an experienced hospitality professional with a diverse background in hotel management, primarily focusing on front office operations and guest services. Starting as Chief Concierge at Hainan Airlines Hotel Sanya in 2002, Benjamin progressed through various roles, including Duty Manager/Chief Concierge at Holiday Inn and Guest Service Manager at Sheraton Sanya Resort & Spa. Notable positions include Front Office Manager across multiple Hilton properties, where responsibilities included leading staff, managing financial budgets, and enhancing operational workflows. Benjamin also contributed to pre-opening projects, such as the first Curio Collection hotel in Asia-Pacific and the first Curio in the Maldives. Education includes training at the Hotel School The Hague with a focus on Front Desk Management.
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