Kayla Smith

Kayla Smith is an accomplished professional with extensive experience in event management and customer onboarding within the hospitality industry. Most recently, Kayla served as a Senior Event Manager at Marriott International, where responsibilities included problem-solving operational challenges and managing customer budgets. Kayla's career also includes roles at Hilton as an Onboarding Analyst and HSMX Analyst, focusing on customer onboarding processes and stakeholder communication. Previous experience includes positions at Lansdowne Resort and Spa and Hilton Washington Dulles Airport, where Kayla enhanced team operations and revenue through effective event planning and management. Educational qualifications include a Bachelor’s degree in Communication and Media Studies from Westfield State University and a Certificate in Hospitality and Tourism Management from Florida Atlantic University.