Laura Hess is an experienced IT professional with a background in product management and business analysis. Most recently, Laura has served as the Manager of IT Product Management at Hilton since January 2022, focusing on understanding customer and stakeholder needs within the technology roadmap. Prior to this role, Laura was a Senior IT Business Analyst at Chubb, where responsibilities included serving as a Scrum master for multiple development teams and acting as a subject matter expert for new projects. Laura has also held positions as a Product Owner at PointRoll and an Engagement Manager at Yellowbook USA, developing a dynamic video platform and an internal CRM application, respectively. Laura holds a Bachelor of Science in Business Administration with a concentration in Accounting and Finance from the Darla Moore School of Business, completed in 2009.
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