Laura K. is a Senior Product Manager at Hilton Hotels, where they focus on creating unique customer experiences through innovative technology. Previously, they worked as an IT Business Analyst at Hyatt Hotels Corporation from 2014 to 2022, leading teams to improve property management systems and enhancing guest experiences. Laura also held various roles at Andaz West Hollywood, including Rooms Manager and Rooms Assistant Executive Manager, where they implemented technology-driven solutions for operational efficiency. They were recognized with the 2017 Hospitality Magazine Hotel Visionary Award for their contributions to the industry.
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