hims & hers
Clara Michael is an experienced customer service professional currently serving as a Customer Experience Agent at hims & hers since September 2022, following a role as a Client Coordinator at Cerebral. Clara possesses strong communication skills, demonstrated through the ability to respond to customer inquiries effectively via various channels, build long-term relationships, and maintain high levels of discretion. Prior to these roles, Clara worked as a Server at Cotton Patch Cafe, excelling in customer engagement and operational efficiency. Previous experience also includes a position as a Kennel Technician at Neighborhood Pet Health Center. Clara is highly organized, detail-oriented, and adaptable to change, with a passion for improving access to high-quality mental health care. Clara holds a High School Diploma from Keller High School.
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hims & hers
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Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. Hims & Hers connects consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to primary care, mental health, sexual health, skincare, and more. Launched in November 2017, the platform also offers thoughtfully created and curated health and wellness products. With products and services available across all 50 states and Washington, D.C., Hims & Hers’ mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives. In January 2021, the company was listed on the NYSE at an initial valuation of $1.6 billion and is traded under the ticker symbol “HIMS”.