Colette Hodges

Colette Hodges currently serves as Customer Experience Supervisor at hims & hers, a position held since September 2023. Previously, Colette held various roles at ONX Wines from December 2017 to October 2023, including Customer Experience Manager, where responsibilities included directing customer experience departments at a tasting room and vineyard while coaching team members on customer relationship strategies. Additional roles at ONX Wines included Membership Coordinator & Shipping Manager, focusing on wine club membership and retention strategies, as well as Vacation Rentals Coordinator & Vineyard Tour Guide, managing guest services and guiding tours. Colette's earlier experience includes a Harvest Intern position at Stephen Ross Wine Cellars and a Tasting Room Associate role at Tooth & Nail Wine Co. Colette holds a Bachelor of Science in Wine & Viticulture from California Polytechnic State University-San Luis Obispo and a UX/UI Design certificate from Thinkful.