Lavina Amladi, PMP, ITIL, CSM serves as the Senior Director of IT Governance and PMO at NYC Health + Hospitals since March 2012, overseeing EHR/Epic, ServiceNow ITSM, ITOM, demand management, and project portfolio management. Amladi has held various leadership roles including Director of the Program Management Office for EHR/Epic implementation, Director of IT Service Management for ServiceNow ITSM and ITOM, and Director of EITS Service Management Office focused on BMC Remedy ITSM suite. Amladi also contributes as a member of HIMSS, a nonprofit organization aimed at enhancing healthcare through technology and management systems, and holds a degree from St. Xavier's College.
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