Roberta Punzi is an experienced professional in the hospitality and tourism sector, having held various roles from Front Desk Agent to Director across esteemed establishments. Initial experience includes positions at Borgo Egnazia and Palazzo Parigi Milan Hotel & Grand Spa, providing exceptional guest services and management support. Roberta advanced to leadership roles at QC Terme spas and resorts and currently serves as BTR Manager at Hines Italy. An educational background includes a Bachelor's degree in Cultural and Linguistic Mediation from Università per Stranieri di Siena and a Master's degree in Tourism and Local Development from Università degli Studi di Milano-Bicocca, both completed with top honors.
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