Hire Horatio offers call center, back-office support, marketing campaigns, admin support, and social media management services.

Consulting

Information Technology

Outsourcing

Hire Horatio

Hire Horatio's headquarters in New York, NY, United States

Jose Herrera

Rita Saoud

Laura Arayma Gonzalez Jimenez

Amelia Sabater

Jared Karson

Elizabeth Pablo

Alex Ross

The Client Services Team at Hire Horatio is dedicated to ensuring exceptional support and satisfaction for clients utilizing the company’s diverse services. They manage client relationships, address inquiries, resolve issues, and proactively enhance the customer experience through tailored solutions and strategic communication. By collaborating closely with other teams, they aim to deliver seamless service and foster long-term partnerships with clients.

Client Services Team

The Data and Technology Team at Hire Horatio focuses on leveraging data analytics and technology to optimize operational efficiency and enhance service delivery across the company's offerings. This team is responsible for analyzing real-time data, implementing innovative business processes, ensuring IT governance and security, and developing data-driven strategies to improve client outcomes in call center and back-office support services. Their interdisciplinary expertise drives continuous improvement and compliance within the technological framework of the company.

Data and Technology Team

The Customer Experience Team at Hire Horatio is dedicated to ensuring exceptional service delivery and client satisfaction across all support channels. This team works collaboratively to address customer inquiries, resolve issues, and implement process improvements, while also overseeing trust and safety measures to enhance the overall client experience. Their focus is on building lasting relationships and continuously optimizing the support processes for both clients and customers.

Customer Experience Team

The Finance and Legal Team at Hire Horatio is responsible for managing the company's financial operations, including budgeting, forecasting, and compliance with regulatory requirements. They also oversee legal matters, ensuring contracts and agreements align with company policies while mitigating risks. This team plays a crucial role in supporting business growth through strategic financial planning and maintaining legal integrity.

Finance and Legal Team

The Human Resources Team at Hire Horatio is responsible for managing the entire employee lifecycle, from recruitment and talent acquisition to employee development and engagement. They focus on attracting top talent, enhancing the employee experience, and ensuring compliance with labor regulations. Additionally, the team promotes a positive workplace culture through effective communication, training programs, and recruitment marketing strategies.

Human Resources Team

The Operations Team at Hire Horatio is responsible for streamlining processes and ensuring efficient delivery of services across call center, back-office support, and administrative functions. They oversee team performance, manage resource allocation, and implement operational strategies to enhance productivity and client satisfaction. This team plays a crucial role in coordinating activities between departments to maintain high-quality service standards.

Hire Horatio

Org chart

Teams

Client Services Team

Data and Technology Team

Customer Experience Team

Finance and Legal Team

Human Resources Team

Operations Team

Offices

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