Artillius Cates has a diverse background in customer service and technical support, with extensive experience spanning across multiple roles in the tech and service industries. Beginning a career at T-Mobile as a Customer Service Analyst, Artillius assisted customers with billing and technical issues while promoting products. Following this, a position as a Mobile Tech Support Analyst at Staffmark involved providing technical support for a variety of devices and operating systems. As a New Hire Coach at The General®, Artillius was responsible for the development of new hires. Artillius further honed technical skills at TRG - The Resource Group, delivering hardware and software support. Currently, Artillius serves as an Account Analyst at HireRight, bringing knowledge of the Fair Credit Reporting Act (FCRA), report generation via Excel, and a professional presence in collaboration with various roles. Artillius holds a degree in Computer Science from Tennessee State University.
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