James Small is a seasoned professional with extensive experience in digital transformation, procurement, and business analysis. Currently serving as a Digital Transformation Manager at Hiscox since January 2019, James is involved in a global transformation programme. Previously held the role of Procurement Category Manager, where responsibilities included managing professional and property services categories to enhance supplier partnerships. James also has experience as a Business Analyst at the Financial Services Compensation Scheme and roles in continuous improvement at MITIE. With a diverse background spanning positions such as Business Improvement Manager and Regional Operations Manager in various organizations, James has developed a strong foundation in operations management and strategic sourcing. James's career began in the British Army, serving from January 1995 to September 2005.
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