Rob Denny MBA is an experienced leader in service delivery and operations within the insurance sector, currently serving as Head of Service Delivery at Hiscox since August 2023. With a career spanning over two decades, Rob has held significant roles including Operations & People Leader at Acorn Insurance and Financial Services, and Head of Operations at Direct Line Group, where responsibilities included managing multi-site operations, driving cultural change, and delivering transformational programs. Previous experience includes leading Personal Motor Claims at RSA, achieving world-class engagement results, and managing substantial claims operations with significant budgets at Aviva. Rob's educational background includes a Master of Business Administration and a Bachelor of Laws from the University of Northumbria, further complemented by formative education at Calday Grange Grammar School and Newcastle University.
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