Rob Hayes is an accomplished professional with extensive experience in claims performance and data analytics within the insurance industry. Since October 2018, Rob has served as the Group Head of Claims Performance at Hiscox, where responsibilities include driving global strategy, overseeing Claims Analytics, Technology, Fraud, and Recoveries, as well as managing Group Change Portfolios. Previously, Rob held the position of Claims Data & Insights Manager at Hiscox Group, leading a team to implement functional data strategies. Rob's career also includes significant roles at Beazley as Data Operations Manager, where oversight spanned teams in the UK, USA, and Romania, and at Chubb, where managerial duties involved delivering comprehensive monthly metrics across Europe. Rob's experience extends to positions at Markel International, Alexander Forbes, Marsh, and TUI. Rob enhanced academic credentials with executive education from Ashridge Executive Education, Hult International Business School.
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