Hitachi Solutions America
Charles Head has a diverse work experience spanning several companies. Charles worked at Hitachi Solutions America as the Vice President of Customer Success starting in March 2022. Prior to that, they served as the Client Services Director at the same company from September 2019 to March 2022. Before joining Hitachi, Charles was the President of Grey Dog IT, LLC since July 2008. Charles also worked as a Client Partner at DXC Technology from December 2018 to June 2019. In addition, Charles held the position of VP, Head of Services Delivery at I.B.I.S., Inc. from October 2014 to August 2018. Charles started their career at Applied Technology Resources, Inc. in October 1999, where they worked as the EVP Systems and Co-Owner, focusing on building the network and communications infrastructure and growing the IT consulting group. Charles also worked as a Consultant at Prommis Solutions and UTLS Default Services.
Charles Head obtained their Bachelor of Science degree in Electrical Engineering from Louisiana State University, where they studied from 1983 to 1988. In addition, they have earned certifications such as Prosci® Certified Change Practitioner from Prosci in February 2021 and Project Management Professional (PMP) from the Project Management Institute in July 2013.
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Hitachi Solutions America
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Hitachi Solutions is a global IT consulting and services firm. We are a 100% Microsoft platform focused organization, where people and customers are always our top priority. Hitachi Solutions' mission has always been “to contribute to society through the development of superior, original technology and products”. That statement of purpose works in tandem with that of Microsoft's mission which is “to empower every person and every organization on the planet to achieve more.”’ Fostering customer evolution is our collective goal. Industry focused - our team of 3,500+ subject matter experts and professionals from across the globe, build forward thinking and sustainable business modernization solutions. Starting at concept 1 and iterating to an open-ended finish, we ensure that our resting foothold leaves our customers with a springboard platform to adapt, grow and thrive. Empowering those companies to flourish in the ever-changing competitive landscape, through Microsoft technology and business applications. Hitachi Solutions is part of Hitachi, Ltd. — one of the largest organizations in the entire world. We are fortunate to be a part of our parent company's rich history and extraordinary network of innovators. This internal circuitry allows us osmotic learning from over 850 companies that make up the Hitachi conglomerate, worldwide.