Jay M. is a seasoned professional in software quality assurance, having held various roles across multiple organizations since 1999. Currently serving as Manager of Quality Assurance at Hitachi Solutions of America, Jay has previously contributed as a Software Development Engineer in Test at Cognosante and an SDET at UnitedHealth Group, where improvements in test and process automation were emphasized. With a solid foundation in automated testing and quality management, Jay has led QA initiatives at companies like OptumInsight and Travelers, fostering collaboration and establishing best practices. Educational credentials include a Bachelor of Science in Microbiology from Clemson University and a Master of Science in Molecular and Cell Biology from Quinnipiac University, supplemented by a certificate in Computer Programming from Tunxis Community College. Jay's expertise is further augmented by a background in snowsports coaching, holding certifications from the Professional Ski Instructors of America.
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