Robin Alex

Backend Operations Support at HitPixel LLC

Robin Alex has a work experience spanning from 2020 to the present. The most recent position held by Robin is at HitPixel LLC, where they currently work as a Backend Operations Support. Prior to this, Robin worked at HitPixel LLC as a Customer Service Specialist from March 2022 to February 2023. Additionally, Robin has worked at Amazon as a Customer Service Associate from August 2020 to November 2021, where they provided live chat support for Amazon customers in North America, assisting with order issues, delivery issues, and providing refunds or replacements.

Robin Alex attended Periyar Maniammai University from 2015 to 2019, where they obtained a Bachelor's degree in Aeronautics/Aviation/Aerospace Science and Technology, General. Additionally, Robin has acquired several certifications in customer service and digital marketing. In February 2022, they completed certifications such as "Building Rapport with Customers" and "Customer Service Foundations" from LinkedIn, as well as "Diploma in Customer Service- Revised 2017" from Alison and "The Fundamentals of Digital Marketing" from Google Digital Garage.

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Previous companies

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Timeline

  • Backend Operations Support

    February, 2023 - present

  • Customer Service Specialist

    March, 2022