Jonathan Martin

Jonathan Martin is a seasoned professional with extensive experience in customer support and product management across various industries. Currently serving as a Product Support Specialist at Hive since June 2025, Jonathan previously held the same title at Nosto, where responsibilities included resolving technical support tickets and enhancing customer satisfaction. Jonathan's career includes significant roles at Sezzle, where contributions to the EU launch involved developing customer support processes and collaborating with cross-functional teams. Experience as a Customer Success Manager at TIER Mobility highlights Jonathan's ability to manage customer inquiries effectively. Prior roles in quality management and technical support, complemented by a Bachelor's degree in Marketing Management and International Logistics from Universidad de La Sabana, reinforce a well-rounded skill set focused on optimizing user experience and operational efficiency.