Stephen Robinson has over 30 years of work experience in various leadership roles. Currently, they are the Vice President of Business Development at HMC3, where they specialize in contact center analytics, business workflow, and workforce management using artificial intelligence and business intelligence. In their previous role as VP of Business Intelligence at TEAMSOS, Stephen was responsible for leading the company's business intelligence initiatives. Prior to that, they served as President at AvantPoint LLC, where they focused on premise, cloud, and hybrid technology management. Stephen also has experience as Vice President of Operations at Integrated Access Solutions, Director of Sales at Altivon, and Director of Engagement Management at Interactive Intelligence. Stephen'searlier career includes roles such as VP of Services at Alliance Systems, Director of Professional Services at Stevens Communications, and Senior Field Engineer at Pacific Life. Overall, Stephen's expertise lies in professional and managed services, high availability, cyber security, and service level agreement management.
Stephen Robinson attended Chaminade College Prep from 1979 to 1982 for their high school education. After completing high school, they enrolled at California State University-Long Beach's College of Business from 1983 to 1988. Here, they pursued a Bachelor's degree in Management Information Systems and Services.
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