Randy Collins

Randy Collins has a robust background in customer relations and technical expertise, with over three decades of experience in the industry. As the Owner Advocate at Hoffman & Hoffman, Inc. since February 2009, Randy assists customers in understanding their rights regarding quality products and services, addressing any dissatisfaction related to service, product quality, or pricing. Prior to this role, Randy served as Customer Relations Manager/Service/Operations at Siemens Industry US from 1988 to 2009, where technical expertise was provided in controls and customer relationships. Earlier experience includes a position at the University of North Carolina at Chapel Hill from November 1985 to November 1988, focusing on the installation and servicing of Pneumatic and DDC Controls, while collaborating with mechanical and control contractors on various campus projects.