Jorge Castillo has extensive experience in customer support and operations, currently serving as Customer Happiness Manager at Bookiply, a part of the Holidu Group, since September 2022. Prior to this role, Jorge was Customer Support Team Lead at Dynamo and held positions as Onboarding Specialist at PortPro and Operations Supervisor/Quality Assurance Specialist at Newtech, S.R.L. Jorge began the career at Data Vimenca, where roles included Quality Assurance Specialist, Customer Service Specialist, and Customer Service Representative. Jorge holds an Associate of Arts degree in Arts, Entertainment, and Media Management from Universidad Catolica Santo Domingo and is currently pursuing an MBA in Big Data and Business Intelligence at ENEB - Escuela de Negocios Europea de Barcelona.
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