Dorcus Mitchell

Dorcus Mitchell is an experienced customer service and retail management professional with a diverse background, currently serving as Customer Service Manager at Hollywood Feed since December 2020. In this role, Dorcus fosters customer relationships, manages escalated service issues, oversees eCommerce functions, and conducts performance coaching for staff. Previous positions include Assistant Customer Service Manager and Customer Service Liaison at New York & Company, and Store Manager roles at various retail establishments, including Stein Mart and Lansky Bros. Dorcus's educational background includes a Bachelor of Professional Studies in Fashion Merchandising & Marketing from The University of Memphis.