Claire Duff has over 15 years of experience in various roles, currently serving as the H1 (Salesforce) Service Business Enablement Manager at Hologic, Inc., since May 2008. In this capacity, Claire manages the EMEA Service Business Enablement team, focusing on the Salesforce service platform's functionality and evolution. Previous positions at Hologic include Commercial Excellence PMO Manager and Customer Data Quality Manager, where responsibilities ranged from managing CRM implementations to maintaining high-quality customer data. Claire's background also includes customer service, administrative roles, and project management across various companies, demonstrating a strong commitment to operational excellence and a deep understanding of business processes. Educational qualifications include a BTEC Diploma in Photography from Richmond Upon Thames College and GCSEs from Gumley House Convent School.
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