Lotta Willför is an accomplished professional with over 11 years of experience in finance and debt collection, currently serving as the Head of Customer Support at Holvi. They have held leadership roles at Santander Nordics and Zolva Finland, where they successfully managed teams, improved operational efficiency, and crafted strategic roadmaps. Lotta's expertise spans vendor management, project management, and business intelligence, supported by an educational background that includes an EMBA from Hanken & SSE Executive Education and a Master of Science in Economics and Business Administration. Lotta is driven by a commitment to customer-centric culture and continuous improvement.
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