Laura Jefferson is the Director of Operations at Home Instead, where they focus on creating and developing processes and policies for caregiver training and onboarding. Laura has owned a small business, Embroidery By Laura, since 2008, producing customized embroidered designs for online and local sales. Previously, they worked as a caregiver and Recruitment and Engagement Coordinator at Home Instead from 2017 to 2020, supporting clients and implementing recruitment strategies in the community.
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