Ritchie Yap is an experienced IT professional currently serving as an IT Service Manager at home24 SE since March 2023. Previously, Ritchie held the position of Information Technology Coordinator at Terra from January 2015 to January 2023 and worked as a Fidelio Software Technical Support Agent at Micros Fidelio Maurice between September 2012 and November 2014, providing onsite and remote support, handling support calls, creating reports, and conducting user training. Ritchie holds a Bachelor's degree in Information Technology from the University of Mauritius/CDAC (2011-2013) and a Diploma in Information Technology from the University of Technology Mauritius (2009-2011), complemented by a Cambridge Higher School Certificate from the London College (2001-2009).
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