Robin Caillat

Robin Caillat is a seasoned product manager and CRM expert currently working at home24 SE, focusing on enhancing the post-purchase customer experience across an e-commerce platform in six European countries. Prior experience includes serving as Head of CRM at Planet Cards, where Robin launched a new CRM ecosystem, implemented high-performance automations, and significantly increased CRM revenue share by over 100% in two years. Robin's earlier roles at home24 SE included CRM Manager and Junior CRM Manager, highlighting a successful track record in CRM strategy development, A/B testing, and lead generation. Robin also has experience as a marketing intern at Essilor Ltd. educational qualifications include a Specialised Master in Marketing & Communication from ESCP Business School and a Bachelor of Science in International Business from NEOMA Business School.