Robert Smith has a robust background in IT and support management, beginning with experience at Nortel Networks from 1995 to 2000, where UNIX support was provided for development and testing. After serving as a System Administrator at Nortel from 1995 to 2001, Robert transitioned to Xerox as a Senior IT Service Delivery Manager from 2005 to 2017, specializing in SOX Audit, ITIL, and automation, while leading a team to provide production support to business partners. Currently, Robert holds the position of Application Support Manager at Ontario County since June 2017. Robert's educational credentials include an Associate of Arts and Sciences degree in Computer Science from Jamestown Community College and a Bachelor of Science degree in Computer Science from the State University of New York College at Oswego.
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