HOMELINK is an innovative, national provider of integrated specialty services to the healthcare and workers’ compensation industries. As a privately held, employee-owned company, our associates are naturally motivated to help the payors, patients, and providers we service achieve great outcomes. Their commitment to deliver superior customer service is backed by our proprietary technology to ensure that information is received timely for a coordinated and efficient offering across the continuum of care.

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Insurance

Transportation

Homelink

The Waterloo office focuses on operational excellence and support services for healthcare and finance functions.

Waterloo

Homelink's headquarters in Waterloo, Canada

Matt Waller

John Unsen

Danny Real

Kimberly Radcliffe

John Gallagher

Karrie Niedert

Andrew Maas

Zachory Behrensmeyer

Monica Rogan

Kelsey Wedemeier

Cole Herstam

Adam Gelling

The Account Management team at HOMELINK is responsible for building and maintaining strong relationships with key clients, ensuring their needs are met, and providing them with the highest level of service. This team coordinates with internal departments to streamline processes and optimize service delivery, leveraging proprietary technology to ensure timely and efficient communication. Their goal is to drive client satisfaction and retention through proactive support and strategic account oversight.

Account Management

The Leadership Team at Homelink is responsible for setting the strategic direction and overseeing the overall performance and growth of the company. The team, comprising top executives from various departments including marketing, finance, business development, operations, and information technology, collaborates to ensure that Homelink delivers superior customer service and achieves desired outcomes for payors, patients, and providers. Their collective expertise and strategic initiatives drive the coordinated and efficient delivery of integrated specialty services across the healthcare and workers’ compensation continuum.

Leadership Team

The Operations Team at HOMELINK ensures seamless integration and execution of specialty services for healthcare and workers’ compensation industries. They coordinate with other departments to optimize processes, utilizing proprietary technology to guarantee timely and effective communication across the continuum of care. Their primary focus is on improving the efficiency and quality of service delivery to achieve superior outcomes for payors, patients, and providers.

Operations Team

The Business Development team at Homelink identifies and cultivates strategic partnerships within the healthcare and workers' compensation industries. Leveraging their expertise, they enhance service offerings, expand market reach, and reinforce relationships with manufacturers, distributors, and service providers. Their collaborative efforts focus on creating initiatives that drive business growth and improve customer satisfaction.

Business Development

The Marketing Team at Homelink is responsible for developing and executing strategic marketing initiatives to enhance brand visibility and engagement within the healthcare and workers' compensation sectors. Led by the VP of Marketing, and including the Marketing Director and Marketing Coordinator, the team leverages proprietary technology and data-driven insights to craft compelling campaigns, manage digital content, and foster strong relationships with key stakeholders, ensuring superior customer service and coordinated care.

Marketing Team

This department coordinates and oversees patient care services to ensure optimal patient experiences and outcomes.

Homelink

Org chart

Teams

Account Management

Leadership Team

Operations Team

Business Development

Marketing Team

Patient Care Management

Offices

Homelink

Org chart

Teams

Account Management

Leadership Team

Operations Team

Business Development

Marketing Team

Patient Care Management

Offices

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